Following criticism from an altered clause around refunds to Season Ticket Holders, the GAA have changed their stance
Earlier today, the GAA confirmed they will offer partial refunds to season ticket holders.
The partial refunds will be offered should the 2020 season be cancelled due to the COVID-19 outbreak. An impending decision is to be made by the government on whether restrictions will be lifted. And there’s a lot riding on the next couple of months in relation to league and championship action.
In the last 24 hours, the GAA have come in for some criticism. It emerged on social media that they had unknowingly altered the terms and conditions last month regarding season ticket refunds.
The clause in the terms stated that there would be no refunds provided in the event of the GAA season being postponed due to “circumstances outside of the control of the GAA”. The text even included natural disasters and pandemics.
However, in an email to GAA ticket holders today, the association stated that the insertion of the clause “to provide greater clarity to the existing terms and conditions for our season ticket holders and not an attempt by the GAA to step back from its obligations in dealing with the matter at hand”.
The GAA have given ticket holders the reassurance of a partial refund if the 2020 season is forced to be cancelled.
“We are still hopeful of completing the 2020 intercounty and club season over the course of the current year. This will include championship and some of the remaining league fixtures.”
“If this unfortunately does not prove to be possible due to the ongoing Covid-19 restrictions, we will offer all 2020 Season Ticket holders a discount on their 2021 Season Ticket, or alternatively a partial refund of their 2020 Season Ticket. All refund decisions will be dependent on how the remainder of the 2020 Season can be completed.”